TERMS AND CONDITIONS OF SERVICES AGREEMENT BETWEEN OPAL VERVE AND THE END USER
Effective Date: 19-11-2024
This Terms and Conditions of Services Agreement (“Agreement”) is a legally binding document between OPAL VERVE (“the Firm”), an image consulting company, and the End User (“User”). By accessing and using the Firm’s website or services, the User agrees to be bound by the terms outlined in this Agreement. These terms detail the conditions under which services are provided, user obligations, intellectual property rights, and other relevant legal provisions.
- Acceptance of Terms
1.1 By engaging with OPAL VERVE’s services, either through the website or direct communication, the User acknowledges that they have read, understood, and accepted these terms.
1.2 If the User does not agree to these terms, they must refrain from using the Firm’s services or website. - Scope of Services
2.1 The Firm offers professional image consulting services, including personal styling, wardrobe consultations, corporate training, and related advisory services.
2.2 Details of specific services, pricing, and scope will be outlined in individual service agreements or statements of work (SOWs). - User Responsibilities
3.1 The User agrees to provide accurate and up-to-date information when requested.
3.2 The User must not:
a. Use the services for any unlawful or fraudulent activity.
b. Share login credentials or allow unauthorized individuals to access their account.
3.3 The User is responsible for maintaining the confidentiality of their account and agrees to notify the Firm immediately if unauthorized access is suspected. - Intellectual Property Rights
4.1 Ownership : The Firm retains full ownership and rights to all materials, resources, content, and proprietary information provided through its services or displayed on its website.
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4.2 License : The User is granted a limited, non-transferable, non-exclusive license to use content provided solely for personal, non-commercial purposes.
4.3 Restrictions : The User agrees not to reproduce, distribute, or create derivative works from any content provided by the Firm without prior written consent. - Payment and Fees
5.1 Payment Terms :
a. All fees are outlined in the individual service agreement or SOW and must be paid as stipulated.
b. Payment must be made via the Firm’s accepted methods, including credit/debit cards and bank transfers.
5.2 Late Payments :
a. If payment is not received within 14 days of the due date, a late fee of 5% of the outstanding amount may be applied.
b. Continued non-payment may result in service suspension or termination.
5.3 Taxes : The User is responsible for any applicable taxes related to the services purchased. - Cancellations and Refunds
6.1 User-initiated Cancellations :
a. Users may cancel a service by providing written notice at least 24 hours prior to the scheduled service date to qualify for a rescheduling or refund as per the Refund Policy.
6.2 Firm-initiated Cancellations :
a. The Firm reserves the right to cancel or reschedule services due to unforeseen circumstances and will provide reasonable notice.
6.3 Refunds :
a. Refunds will be issued in accordance with the Firm’s Cancellation and Refund Policy.
b. Non-refundable deposits may apply for certain services. - Limitation of Liability
7.1 To the maximum extent permitted by law, the Firm shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services.
7.2 The Firm’s total liability to the User for any claim shall not exceed the amount paid for the service in question.
7.3 The Firm does not guarantee any specific results and shall not be liable for outcomes that do not meet the User’s expectations. - Disclaimers
8.1 The Firm provides services on an “as is” basis without warranties of any kind, express or implied.
8.2 While the Firm endeavors to provide accurate and up-to-date content, it does not warrant the completeness or reliability of any information provided. - Confidentiality
9.1 Obligation :
a. Both the User and the Firm agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement.
9.2 Exclusions :
a. Information that is public knowledge or required to be disclosed by law is excluded from confidentiality obligations. - Governing Law and Dispute Resolution
10.1 This Agreement shall be governed by and construed in accordance with the laws of State of Maharashtra.
10.2 Dispute Resolution :
a. In the event of a dispute, the parties agree to first attempt an amicable resolution.
b. If the dispute cannot be resolved informally, it will be submitted to binding arbitration in accordance with the rules of relevant and applicable laws of STATE OF MAHARASHTRA. - Termination
11.1 The Firm reserves the right to terminate the Agreement with the User for breach of any of the terms outlined herein or for conduct deemed inappropriate.
11.2 Upon termination, the User must cease all use of Firm-provided content and services. - Indemnity
12.1 The User agrees to indemnify and hold harmless OPAL VERVE, its officers, directors, and employees, from any claims or damages arising from their misuse of the services or breach of this Agreement. - Changes to the Agreement
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13.1 The Firm reserves the right to modify this Agreement at any time. The User will be notified of significant changes through the website or email.
13.2 Continued use of the Firm’s services after changes are made constitutes acceptance of the updated terms. - Severability
14.1 If any provision of this Agreement is deemed unenforceable, it shall be modified to reflect the parties’ intention, and all remaining provisions shall remain in full force and effect. - Entire Agreement
15.1 This Agreement constitutes the entire understanding between the User and the Firm and supersedes all prior agreements, whether written or oral.
- Contact Information
16.1 For any questions regarding this Agreement or to report a violation, please contact OPAL VERVE at:
- Email : [email protected]
- Phone : +91 77188 31160
- Address : Asylgade 16, 5000 Odense, Denmark
