Privacy Policy Agreement between Opal Verve and the End User
Effective Date: 19-11-2024
This Privacy Policy Agreement (“Agreement”) is made between OPAL VERVE (“the Firm”), an image consulting company, and the End User (“User”), who engages with or utilizes the Firm’s services via its website or other means. By accessing the Firm’s website and using its services, the User agrees to be bound by the terms of this Agreement. This document outlines the collection, usage, storage, and protection of personal data as well as the rights and obligations of both parties.
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1. Definitions
1.1 Personal Data: Any information that identifies or can identify the User, including but not limited to name, contact information, and payment details.
1.2 Processing: Any operation performed on Personal Data, such as collection, storage, and use.
1.3Third Parties: Any entity or service provider other than OPAL VERVE that processes Personal Data under the Firm’s direction.
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2. Data Collection
2.1 Types of Data Collected:
-a. Identifiable Data: Full name, address, email, phone number.
-b. Financial Information: Payment card details for transactions.
-c. Service Preferences: User preferences and information related to consultations.
2.2 Collection Methods:
– a. Direct Interaction: Forms filled out on the Firm’s website or during consultations.
– b. Automatic Technologies: Cookies and similar tools for tracking user interactions.
– c. Third-party Sources: Data provided by third-party partners with User consent.
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3. Usage of Data
3.1 The Firm shall use Personal Data for the following purposes:
-a. Service Delivery: To provide personalized consulting services.
-b. Payment Processing: To process transactions securely.
– c. Communication: To send service updates, promotional materials, and notifications related to appointments.
– d. Performance Analytics: To improve user experience through data insights.
3.2 The User consents to the use of Personal Data for marketing communications, which can be opted out of at any time by contacting the Firm.
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4. Data Sharing
4.1 Internal Sharing:Data may be shared within OPAL VERVE to enhance service delivery.
4.2 Third-party Processors:
– a. The Firm may share Personal Data with authorized third-party service providers to perform tasks on its behalf (e.g., payment processing, email distribution). These parties are required to adhere to data privacy and security measures consistent with the Firm’s standards.
4.3 Legal Requirements:
– a.Personal Data may be disclosed to comply with legal obligations or in response to lawful requests by public authorities.
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5. Data Storage and Security
5.1 Storage Duration: Personal Data will be stored for as long as it is necessary for the purposes outlined in this Agreement or as required by applicable laws.
5.2 Security Measures:
– a.The Firm employs industry-standard security protocols, including encryption and secure servers, to protect Personal Data.
– b. While reasonable efforts are made to secure Personal Data, the Firm cannot guarantee absolute security due to the inherent risks associated with electronic communication.
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6. User Rights
6.1 Access and Rectification:
– a.The User has the right to access and request corrections to their Personal Data.
-b.Requests for access or correction can be directed to [email protected].
6.2 Erasure and Portability:
– a.The User may request the deletion of their Personal Data, subject to legal and contractual limitations.
-b. The User has the right to request data portability to transfer Personal Data to another service provider.
6.3 Consent Withdrawal:
– a. The User may withdraw consent for data processing at any time, though such withdrawal may affect the provision of certain services.
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7. Cookies and Tracking Technologies
7.1 Use of Cookies: The Firm’s website uses cookies to enhance user experience and track user behavior.
7.2 Types of Cookies:
– a. Necessary Cookies: Essential for site functionality.
– b. Performance Cookies: Collect data on user interactions for analytics.
7.3 User Control: The User can manage cookie preferences through their browser settings or by contacting the Firm.
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8. Changes to the Privacy Policy
8.1The Firm reserves the right to modify this Privacy Policy at any time. Updates will be posted on the website, and continued use of the services indicates the User’s acceptance of the updated policy.
8.2If changes are substantial, the Firm will notify the User by email or a prominent notice on the website.
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9. Dispute Resolution
9.1 Any disputes arising from this Privacy Policy will first be subject to good faith negotiation between the User and the Firm. If an amicable resolution cannot be reached, the matter will be referred to binding arbitration under the rules of [insert arbitration body].
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10. Governing Law
10.1 This Agreement is governed by the laws of [insert relevant jurisdiction], without regard to its conflict of laws principles.
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11. Severability
11.1 If any provision of this Privacy Policy is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
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12. Contact Information
12.1 For any inquiries regarding this Privacy Policy, the User may contact OPAL VERVE at:
– Email: [email protected]
– Phone: +91 77188 31160
– Address: Asylgade 16, 5000 Odense, Denmark
